index

At Rangrachika, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, make a purchase, or engage with our services.

1. Information We Collect

We collect information from you when you visit our website, register an account, place an order, or interact with us through forms or emails. The types of information we may collect include:

  • Personal Identification Information: Name, email address, phone number, shipping address, billing address, payment details, and any other information you provide to us during checkout or account creation.
  • Non-Personal Identification Information: Browser type, device type, IP address, and usage data about how you interact with our website (e.g., pages visited, time spent on the site).

2. How We Use Your Information

We use the information we collect for several purposes, including:

  • Order Processing: To process and deliver your orders, confirm payments, and communicate order status.
  • Customer Support: To provide assistance and respond to your inquiries or concerns.
  • Personalization: To customize and improve your shopping experience, such as recommending products based on your preferences.
  • Marketing: To send promotional emails or newsletters (only if you opt in). You can unsubscribe at any time.
  • Improvement of Services: To analyze website usage and improve the overall functionality and user experience.

3. How We Protect Your Information

We take the security of your personal information seriously and implement a variety of security measures to protect it. These measures include:

  • Encryption: We use SSL (Secure Socket Layer) encryption to protect sensitive data during transmission.
  • Secure Servers: Your information is stored on secure servers that are protected by firewalls and other security technologies.
  • Payment Security: We use trusted third-party payment gateways that comply with PCI DSS standards to ensure secure transactions.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with third-party service providers in the following circumstances:

  • Payment Processing: To process payments securely, we may share relevant information with payment processors.
  • Shipping Providers: We share necessary shipping and delivery information with our logistics partners to fulfill your order.
  • Legal Requirements: If required by law, we may disclose your information to comply with legal obligations, protect our rights, or respond to a legal process.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

  • Remember your preferences and improve your navigation experience.
  • Track usage patterns to improve website performance.
  • Provide targeted advertisements (if applicable) based on your browsing behavior.

You can control cookies through your browser settings, but disabling cookies may affect the functionality of some parts of the website.

6. Your Rights and Choices

As a customer, you have the right to:

  • Access Your Information: You can request a copy of the personal data we hold about you.
  • Update or Correct Your Information: You can update your personal details at any time by logging into your account or contacting us.
  • Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails at any time by clicking the "unsubscribe" link in the emails.
  • Delete Your Account: If you wish to delete your account or any personal data, please contact us at [email address].

7. Third-Party Links

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or practices. We recommend reviewing the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child under the age of 13, we will take steps to delete that information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this page periodically for any updates.